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How science can encourage employees to follow work policies
How does it feel when you send out a new memo or policy at work? I’m sure that as the writer, you feel very vulnerable or self-conscious. Why? You were writing to ensure
20 September, 2016
The first thing you should do when an incident occurs
Business operations move fast. So fast, it’s hard to keep up sometimes. More so if something happens that wasn’t planned. Things like a delivery doesn’t come as schedule
20 September, 2016
Are you giving the right Employee Leave Benefits?
In this post, you’re going to learn what the law says about leave benefits so you can create legally compliant leave policies and you can answer employee questions about
05 January, 2017
What do you do when your favorite employee makes mistakes?
What do you do if your favorite employee screws up at work? You want the violation to stop, but you can’t bear to see your employee’s face if you hand out disciplinary p
19 April, 2017
Notices to Explain are like bowling pins.
When you’re making a notice to explain (or NTE), what’s the one thing you should keep in mind? For those of you who aren’t familiar, an NTE is a docume
20 April, 2017
The more you sweat in peace, the less you bleed in war.
There’s an ancient Chinese Proverb which says “The more you sweat in peace, the less you bleed in war.” I love this quote because in one line, it says
21 April, 2017
2 things you need to know about Due Process.
Whenever penalties are concerned, due process is a basic requirement you have to deal with. At its simplest form, due process means having a valid ground and giving the
22 April, 2017
Why penalties backfire on you
A friend asked for advice from me today. She’s a salesperson in a retail setting. In the course of showing customers the products, she came across 9 items which ha
22 April, 2017
Which policy should you write first?
I teach participants in my workshops how to write great work policies. Once they learn the technique for doing so, the question that always follows is, “Attorney,
22 April, 2017
